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International rules require that valid contact information—known as Whois—is available for every...
Why is my personal information available when I purchase a domain name?International rules require that valid contact information be provided for all domain names, and...
What personal information is displayed in domain name Whois, and how do people find it?Domain name Whois displays name, address, and email address. Anyone anywhere can search the Whois...
How does Domain Privacy help reduce spam?Domain name Whois is a principal source of email addresses for spammers. If your domain name has...
Can I add Domain Privacy to a domain name that is registered elsewhere?No. The domain name must be registered with Polnetx in order to use Domain Privacy service.
Which TLDs allow Domain Privacy?The Domain Privacy can be purchased for the following TLDs: .com, .net, .org, .biz, .info,...
Why can’t I use Domain Privacy with my .us domain name?The .us registry requires that .us domain names have actual identity and contact information,...
Can Domain Privacy be automatically added to all eligible future domain name registrations?Yes. Access your account via Client Login and click on My Domains Select an eligible domain name...
What if someone sends something to the Whois Privacy Protection Service postal address?Regarding the Domain Privacy, for mail that does not appear to be unsolicited commercial mail,...
What if I need to prove ownership of a domain?To prove ownership of your domain, temporarily disable Domain Privacy and then ask the verifying...
How do I turn off Domain Privacy if my domain has expired?Our Polnetx technical support team can disable Domain Privacy on an expired domain. Please...
Does Domain Privacy stay with the domain if the domain is pushed?Yes, Domain Privacy is tied to the domain and moves to the new account when the domain is pushed.
If I’m transferring a domain to Polnetx, and it has privacy protection, do I need to turn the privacy protection off to transfer?If the privacy protection service at your other registrar does not provide email forwarding, the...
If I am transferring my domain away from Polnetx, do I need to turn off Domain Privacy in order to receive the transfer confirmation emails?No, our Domain Privacy service will forward to the email address associated with the domain name.
